Warranty & Returns
Warranty Claims
We stand by the quality and craft of our products, but we all know that hiccups can happen. To ensure your ongoing satisfaction with our products, we offer a 1-year limited warranty regarding factory or material defects.To make a warranty claim, please contact our Bussy Support by email with a copy of your receipt and a description of the issue, and our team will process your request accordingly.
Returns
As these are pleasure products, we are only able to accept non-defective returns if:
• The product has been unopened
• A copy of the receipt has been provided"
Please reach out to us at Bussy Support should you need to return a non-defective item.
Please note that return shipping will only be covered in the event of a warranty claim at the fault of Bussy Builder.